Returns

  • Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
  • To be eligible for a return, your item must be unused, and free from dirt, dust or any fragrances, and in the same package and condition that you received it.

If your return passes our inspection, you may receive an exchange, store credit, or a refund. Please include a note with your return stating your order number, the reason for the return, and please let us know what you would like in return.

Additional non-returnable items:

  • Special orders
  • Sale Items
  • Gift Cards
  • Gifted orders

Returns may be shipped to:
Angiola Ricci
attn: Web Returns
Papagayo Shopping Plaza 
Unit 10
Jan Thiel Beach, 
Curacao

*Please give us heads up after you send your return by emailing amanda@angiola ricci.com. If possible, please provide a tracking number.

*If non-returnable items are returned without authorization from our customer service, they will be returned to the customer immediately and customer will be notified. Restocking fees may apply to unauthorized returns.

How to choose your sandals

This page includes tips to help you order the perfect pair of sandals. Make sure you chose the right size: given that this is a handcrafted, made-to-order, item, we do not accept returns.

Sizes
In our shop, customers feet are measured on site and the sandals made accordingly. So as to enable you to choose the correct sandal size from home we have created a digital pattern of all our models.

Standard Angiola Ricci Size  USA Size Pattern
34 Itl 5 Us 4 Download PDF
35 Itl 6 Us 5 Download PDF
36
Itl 7
Us 6
Download PDF
37
Itl 8
Us 7
Download PDF
38
Itl 9
Us 8
Download PDF
39
Itl 10
Us 9
Download PDF
40
Itl 11
Us 10
Download PDF
41
Itl 12
Us 11
Download PDF
42
Itl 13
Us 12
Download PDF


Next, place your bare foot on top of the pattern and check that it fits within the border both front and back of the sole: if your foot goes over the line or there is too much space, try a bigger or smaller size accordingly. So as to be certain of the accuracy of each pattern, we have created a virtual tape measure: check it next to a real tape measure to make sure that it corresponds. 

If our tape measure does not correspond, check your printer and make sure that you have deactivated  the: “ adapt content to page size” option.

The heel
The traditional Capri sandal comes with a flat heel 1 cm:

The color
Depending on your screen settings, the color of the sandal you receive may vary very slightly from that which you see here.